Visit alaskaair.com/hawaii-bound to learn more about pre-test requirements, arrival check and the mandatory health form. Don`t be the person who received a yellow card for not adhering to our mask policy. The card (our formal notice) is a warning to any guest who shamelessly refuses to wear a mask on board our planes. After verification, we may suspend customers who refuse to comply with our mask policy for a certain period of time. All returning visitors and residents 16 years of age or older must complete an online travel form, which includes a link to an external website that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting an affiliate link, you agree to share your information with these websites. they declare that they have read and understood the travel advice of the State of California. The online traveler form, which indicates a link to an external website that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting an affiliate link, you agree to share your information with these websites. must be submitted before or upon arrival at Los Angeles International Airport, Van Nuys Airport or Union Station.
Failure to file the form will be punishable by a fine of up to $500. Starting June 30, passengers will be required to complete a check-in health checklist asking them to verify that they have not experienced any symptoms of COVID-19 in the 72 hours prior to the flight. They must also confirm that they have not been in contact with a symptomatic person during the same period. If you can get vaccinated against COVID-19, we strongly recommend that you do so. Alaska Airlines, however, doesn`t need it. Prior to your flight with us, you will be asked to complete a health agreement that simply confirms that you will be wearing a face covering on board/at the airport and that you have not experienced any COVID symptoms in the last 72 hours and have not been around someone who has tested positive. He said the company`s Next Level Care initiative «has been informed by medical experts, staff and guests to ensure our customers are safe whenever they are ready to fly.» The new «health agreement» added by Alaska puts it on an equal footing with that of United and Frontier when it comes to requiring such declarations. Frontier goes even further and has started checking travelers` temperatures before boarding. The exceptions only apply to children under the age of two (as per CDC age guidelines).
Customers who repeatedly refuse to wear a mask or face covering will receive a final warning in the form of a yellow card and may be banned from flying with us for a period of time. Learn more about our mask app. Those traveling to Alaska must enter into a health care agreement at check-in starting June 30 and make sure they haven`t shown any symptoms of the virus in the past 72 hours or have not been in contact with anyone who has. Passengers must also agree to bring and wear a face mask, according to the airline. *Please note: To be eligible for a refund on your original payment method, you must have an active booking for the relevant flight. If you have voluntarily cancelled your trip and received a future travel credit prior to the cancellation of the flight, you will not be entitled to a refund. Alaska Airlines and its regional partners serve more than 115 destinations in the United States and North America, offering our customers significant flight service as well as large cargo shipments such as food deliveries, medicines, mail and e-commerce. With hubs in Seattle; San Francisco; Los Angeles; Portland, Oregon; and Anchorage, Alaska, the airline is known for its low fares, award-winning customer service, and sustainability efforts. With Alaska and its global partners, customers can earn and redeem miles on flights to more than 800 destinations around the world.
Learn more about Alaska in newsroom.alaskaair.com and blog.alaskaair.com. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK). «Taking care of our customers and staff and ensuring their safety has always been our top priority. COVID-19 has affected us all in one way or another and caused us to fundamentally change the entire travel experience,» said Brad Tilden, CEO of Alaska Airlines. «Next-Level Care has been briefed by medical experts, staff and guests to ensure our customers are safe whenever they are ready to fly.» The state of New Mexico requires a 14-day quarantine for all travelers arriving from outside the state. This applies to both visitors and returning residents. There are exceptions to quarantine for those who perform essential functions. Passengers are asked to contact the Embassy of Canada prior to travel for more information. In a broader sense, these measures come as U.S. airlines begin to add flights to their normally full summer schedules. Although the number of passengers at airports is increasing, they remain well below the 2019 figures, as many are still reluctant to fly. Even with a recent summer surge, the number of people screened at Transportation Security Administration checkpoints in early June is still 80 percent lower than the totals for the same period a year ago.
A May report from TPG highlighting coronavirus health issues found that nearly 40% of travelers surveyed said they would no longer feel safe until COVID vaccination was available. Contrary to this mood, airlines had to walk a fine line to convince customers to come back. They introduced new policies – such as the one introduced by Alaska – to ease security concerns and regain their confidence in boarding the plane. Delta has even launched its Global Cleanliness division to invest more resources in reversing cleanliness standards in the sky. «Caring for our customers and employees and keeping them safe has always been our top priority,» Brad Tilden, CEO of Alaska Airlines, said in a statement announcing its new healthcare agreement. «COVID-19 has affected us all in one way or another and caused us to fundamentally change the entire travel experience.» Healthcare professionals who have been in the vicinity of COVID-19 patients may travel as long as they have followed applicable infection prevention and control practices (including the appropriate use of protective equipment) recommended by the CDC and the healthcare facility in which they are employed, and comply with all other requirements of the health agreement. Alaska lounges in Anchorage, Los Angeles, Portland and Seattle Halle N are open. The JFK lounge will remain closed until further notice. Up-to-date information on lounge schedules, locations and availability can be found here. Travellers to Canada must submit information digitally through the ArriveCAN app or website before entering the country. Passengers must submit their information before embarking for Canada and be prepared to present their ArriveCAN receipt when processing entry.
Customers who do not meet the requirements of the health contract or who refuse to participate will be redirected to an airport agent or our reservation call center to postpone their trip. These recent efforts are just a few of the steps airlines are taking to encourage people to fly again. United has partnered with Clorox as part of its United CleanPlus program and is committed to deploying Clorox products at the gates and terminals of the airline`s hub airports. The airline will distribute disinfectant wipes, disinfect frequently touched surfaces during the boarding process, and now offer an «all-in-one budget snack bag» instead of a typical beverage and snack service. These are just a few of the more than 100 policies, procedures and actions that together provide customers and employees with layers of security and make a difference. In post-flight customer surveys last month, 82 percent said they had experienced a safe and healthy environment, and 95 percent said their seating area was clean. All customers must accept a health agreement as part of our normal check-in process via our mobile app, alaskaair.com or at an airport kiosk. If you check in at the airport with an agent, you must accept the agreement verbally.
We will ask questions of customers at U.S. ports of entry to ensure that we comply with the rules issued by Canada. United customers must also confirm that they are not experiencing any symptoms as part of their check-in process and agree to follow the guidelines, including the requirement to wear a mask on board. As part of the process that came into effect this week, customers are asked to check if they have not experienced any symptoms in the past 14 days, if they have not been diagnosed with the virus in the past 21 days, or if they have had close contact with someone who has contracted the virus in the past 14 days, USA Today reported. Learn more about Alaska Airlines` difference in higher-level care. SEATTLE, June 9, 2020 /PRNewswire/ — Alaska Airlines today expanded next-level care, the culmination of nearly 100 different measures to improve the safety and well-being of customers and employees. While it may seem risky to sit on a plane with other people, analysis of air travel shows that viruses do not spread easily on the plane because of a number of things. One study concluded that people who wear masks have almost zero (0.003%) chances of contracting COVID-19, even if they sit next to someone. As of Wednesday, December 2, 2020: The pre-travel testing program has been temporarily suspended. .